I design for the moment someone stops trusting the thing in front of them.
Charmayne Knox — UX/UI Designer & Writer, based in Orlando
Whether it's a booking flow that lost its riders' confidence, a financial dashboard that outgrew six years of patchwork fixes, or a social app asking someone shy to show up in person — my job is finding where trust breaks down and rebuilding the interface around it.
Your next UX Designer — Photo credit: Kelly Lamano Diaz/Sunshine Photography
BNY
Nyla Nova STEMversity
Universal Orlando
Nike
Valencia College
What people say
A few words from people I've worked alongside.
"Throughout her career, Charmayne consistently demonstrates a deep understanding of user needs and behaviors, translating them into intuitive and engaging digital experiences."
"What sets Charmayne apart is her creativity and versatility. She has a knack for understanding the nuances of different industries and tailoring her writing style to suit diverse audiences."
"As the lead expert in this field, [Charmayne] was tasked with designing the platform [WAHT] from the ground up. She approached this challenge with professionalism, structure, and focus."
Featured Case Studies
These selected case studies reflect my passion for blending strategy with creativity — solving real problems through thoughtful design and impactful storytelling.
City Cycles Website Redesign
How I designed a responsive, intuitive interface that reestablished user trust, simplified the booking flow, and boosted overall engagement.
Financial Database Redesign
A look at an application I had been working with for the past six years and the changes I'd make to improve usability.
We Are Happy Together (WAHT) — IRL Connection App
How I transformed scattered social habits into intentional in-person connections through simplified discovery, interest-aligned events, and behavior-based nudges for shy or inconsistent users.
Sit Conmigo — E-Commerce Site
An e-commerce experience currently in progress — case study details, role, and outcomes coming soon.
Latest Writing
Notes on design, technology, and the ideas shaping how people work and connect.
Jobs For Young Techstroverts
A look at tech roles that didn't exist 20 years ago — and how writing about them led me toward my own career path.
Read Article →Into the Universe of the Metaverse
An early look at the metaverse boom, from Meta's rebrand to how educators began experimenting with immersive learning.
Read Article →Does It Spend The Same?
Breaking down cryptocurrency's different types and functions for anyone who finds the topic hard to approach.
Read Article →
Let's build something impactful together — whether it's your brand, your website, or your next big idea.